The Power of the Heart respects your privacy. In general, you can visit The Power of the Heart on the web without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your full name, home address, email address and/or phone number. It is our intent to let you know before we collect personal information from you on the internet.
If you choose to give us personal information through the internet that we may need to correspond with you or process an order, it is our intent to let you know how we will use this information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
Information collected by The Power of the Heart is used for three (internal) purposes. First, we collect information to determine how to improve our site by seeing which areas, features and products are most popular. Second, we collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. Lastly, we keep track of the domains from which people visit us. We analyze this data for trends and statistics, and then we discard it. We are committed to protecting your privacy.
3. Children’s Policy
The Power of the Heart is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Power of the Heart does not knowingly collect information from children under the age of 16 and The Power of the Heart also does not target its websites to children under the age of 16.
Payment can be made by credit card or as may otherwise be instructed at the webshop. Where payment is subject to validation and/or authorization by a card issuer or bank or to credit validation, any order confirmation is subject to such validation or authorization. We cooperate with an authorized payment service provider who processes your personal details in accordance with the international security standard PCI DSS, developed by international credit card companies such as VISA, MasterCard and Diners. All transactions will be sent through SSL (Secure Sockets Layer) in encrypted form and all card details and payment information will be protected and processed with a high level of security.
PaceWorks Entertainment B.V. (“PaceWorks”) and/or its affiliates provide website features and other products and services to you when you visit or shop at ThePoweroftheHeart.com (the “Website”). The general terms and conditions of sale (the “Conditions”) govern the sale of products by PaceWorks to you through the Website.
Please read these Conditions carefully before placing an order with us. By placing an order with us, you signify your agreement to be bound by these Conditions.
1. Our Contract
Your order is an offer to PaceWorks to buy the product(s) in your order. We only accept your offer, and conclude the contract of sale for a product ordered by you, after having received irrevocable payment in connection with the respective product. Your contract is with PaceWorks. You consent to receive sales invoices electronically.
2. Pricing and availability
All prices are inclusive of legally applicable VAT and/or sales taxes. Please note that, unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product’s correct price is higher than the price on the Website, we will contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.
3. Product information
Unless expressly indicated otherwise, PaceWorks is not the manufacturer of the products sold on this Website. While we work to ensure that product information on our Website is correct, actual product packaging and materials may contain more and/or different information to that displayed on our Website. All information about the products on our Website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our Website. Please always read labels, warnings and directions provided with the product before use. PaceWorks accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties.
When ordering products from PaceWorks for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. We have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from PaceWorks, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
5. Our liability
PaceWorks and its affiliates will not be responsible for: (i) losses that were not caused by any breach on our part; and/or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure); and/or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed. Nothing in these Conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct. We will not be held responsible for any delay or failure to comply with our obligations under these Conditions if the delay or failure arises from any cause which is beyond our reasonable control.
6. Law and venue
These Conditions are governed by and construed in accordance with the laws of The Netherlands, and the application of the United Nations Convention of Contracts for the International Sale of Goods is explicitly excluded. We both agree to submit to the exclusive jurisdiction of the courts of The Netherlands.
We reserve the right to make changes to our Website, policies, and terms and conditions, including these Conditions, at any time. You will be subject to the terms and conditions, policies and these Conditions in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
If you breach these Conditions and we take no action, we will still be entitled to use our rights and remedies in connection therewith and such breach shall not be deemed to constitute a waiver by us in connection therewith.
9. Our contact details
Our contact details are:
PaceWorks Entertainment B.V., Catharijnekade 5-D, 3511 RT, Utrecht, The Netherlands
Registered in The Netherlands
Dutch Chamber of Commerce Registration Number: 60981202
Dutch VAT Registration Number: NL854147998B01